By elderly volunteers
Monday-Friday, between 11.00-17.00 hours.
By appointment only

in Bosnian-Serbo-Croat-Albanian languages on Welfare Benefit Rights, Housing, Health and Community Care issues.

Drop in: Mondays, between 9.30-11.30, 13.00-16.30 hours at Rear of 108 High Road Willesden, NW10 2PP.
By appointment only: Tuesday-Friday, between 9.00-17.00 hours.
To book an appointment please call
020 8459 4201.

Delivered in partnership with (Brent Adult Education Services) BACES enabling our service user's personal development and independence and helping them integrate better into British society.

Mondays, between 13.00-15.00 hours at Rear of 108 Willesden High Road, London, NW10 2PP.

Exercise class- in partnership with Hammersmith & Fulham Adult learning and skills Service.

Provides round the clock psychological support and other assistance including interpreting, advocacy, information and advice.

Helpline after 17.00 hours
Tel: 020 8459 4201

By elderly volunteers
Monday-Friday, between 11.00-17.00 hours.
By appointment only.

to the elderly and disabled who are housebound. Outreach Worker is available 35 hours per week to provide information, advice and support in Bosnian-Serbo-Croat-Albanian languages on Welfare Benefit Rights, Housing, Health and Community Care issues. Form filling, advocacy and liaison with other agencies on behalf of a client are provided directly to client from their home.

Monday-Friday, between 9.00-17.00 hours.
By appointment only
To request Outreach Worker's visit to your home please call 020 8459 4201.

Published every quarter, providing regular information on community issues, rights & entitlements, health and services available to our service users in Bosnian-Serbo-Croat language.

Includes lunches, talks, music, chess and domino competitions, poetry. This improves the well being of West Balkan refugees by overcoming their isolation and loneliness through meeting and talking to other community members.

Wednesdays and Sundays between 14.00-20.00 at Rear of 108 Willesden High Road, London, NW10 2PP

Enabling elderly and disabled people to learn new skills and promote self development. These classes are tailor made to our beneficiaries needs in order to develop their confidence and ability to communicate with wider society.

Tuesdays, between 15.00-17.00 at the rear of 108 High Road Willesden, London, NW10 2PP.

Delivered in partnership with BACES.

Wednesdays between 12.00-13.00 hours at Rear of 108 Willesden High Road, London, NW10 2PP.

Delivered in collaboration with the North West London NHS and other health agencies in our premises in Bosnian- Serbo-Croat language, to raise awareness amongst the West Balkan community about the health issues affecting them.

For further details please contact us on 020 8459 4201.

Social and cultural activities such as outings, dance and performances to keep young people in touch with their Bosnian culture and become better citizens of the UK.

Sundays between 11.00-13.00 hours.
For further details please contact us on 020 8459 4201.

Visits to historic places in the UK.

Providing beneficiaries and other volunteers with internal and external trainings which will help them develop their skills and knowledge in areas of social and community care, enabling them to fully contribute to society. The volunteers assist paid staff in administration, home visits, organising and delivering event information, next door support and befriending, accompanying and interpreting. By working for us volunteers, particularly the elderly, feel that they are useful to society, which helps them gain an improved sense of self worth and has helped overcome their sense of isolation.

By application and interview.